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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of CHELSEY HOLLIDAY

CHELSEY HOLLIDAY

October 11, 2024

5  out of  5
rating by CHELSEY HOLLIDAY
"Dana was extremely friendly, detailed, efficient and timely. I’ve been with Kenny Smith for many years and the whole staff is top notch!"
We responded:
"Thank you for your fantastic review, Chelsey! We’re delighted to hear that Dana provided you with such friendly and efficient service. It’s wonderful to know that you’ve had a great experience with our entire team over the years. Your trust and support mean a lot to us. Don't hesitate to reach out if you ever need, we’re here to help! - Kenny"
Profile photo of Loretta Kimbrel

Loretta Kimbrel

October 7, 2024

5  out of  5
rating by Loretta Kimbrel
"I just had the most pleasant call with, Tia, at Kennyabout State Farm Auto & Home/Renters coverage. my new insurance company State Farm."
We responded:
"Thank you for your review, Loretta! I'm so glad to hear that Tia was pleasant and helpful in getting you your auto and home/renters' coverage! So glad to have you as a part of our State Farm family! If you ever have any questions, don't hesitate to reach out! - Kenny "
Profile photo of Toni Carruthers

Toni Carruthers

October 3, 2024

5  out of  5
rating by Toni Carruthers
"Dana is always available to help and walk me through the detail of my policy with patience. She takes the time to research every option that is beneficial to what I need for my coverage and is cost effective. Very professional and knowledgeable."
We responded:
"Thank you for your kind review, Toni! I'm happy to know that Dana has been so helpful and patient in walking you through your policy. Her dedication to finding the best options for your coverage is truly appreciated, we're lucky to have her. We’re grateful for your kind words and look forward to continuing to assist you! - Kenny"
Profile photo of Blaire Andrews

Blaire Andrews

October 2, 2024

5  out of  5
rating by Blaire Andrews
"Dana was wonderful! So nice, concise and so helpful! Thank you again Dana!"
We responded:
"Blaire, I'm really glad to hear that Dana made such a positive impact on your experience. It sounds like Dana provided exactly the support you needed. If there's anything else I can assist you with or if you have more questions, please don't hesitate to let us know. Your satisfaction is very important to us! Thanks Kenny"
Profile photo of Sherry Dorsey

Sherry Dorsey

October 2, 2024

5  out of  5
rating by Sherry Dorsey
"This gal is a blessing. Made contact to remind me of my insurance needs.E explained everything clearly.Changed to State Farm today. So very thankful"
We responded:
"Thank you for the five-star feedback, Sherry! We appreciate you taking the time to leave us this terrific review. Please feel free to give us a call anytime when you need assistance. -Kenny "
Profile photo of Scotty B

Scotty B

September 29, 2024

5  out of  5
rating by Scotty B
"Kira was very friendly and answered all my questions."
We responded:
"Scotty, Thank you for taking the time to share your feedback! We are delighted to hear that Kiara was friendly and able to answer all your questions. Providing excellent customer service is our top priority, and it's wonderful to know that Kiara met your expectations. We appreciate your kind words and look forward to serving you again in the future. If you have any more questions or need further assistance, please don't hesitate to reach out. Take care, Kenny "
Profile photo of Abenezar Abraham

Abenezar Abraham

September 26, 2024

5  out of  5
rating by Abenezar Abraham
"Tia Booker is an exceptional agent! Answered all my questions promptly and went above and beyond to further explain any further details! Policy questions covered! Claims questions and scenarios on how coverage applies explained in a very well and structured manner! All around great customer service from Tia the super star!"
We responded:
"Abenezar, Thank you so much for your kind words and positive feedback about your experience with Tia Booker! We are thrilled to hear that she provided you with exceptional service and was able to address all of your questions and concerns promptly and thoroughly. Tia is indeed a superstar, and we are very proud to have her on our team. Your satisfaction is our top priority, and it’s rewarding to know that Tia went above and beyond to ensure you felt well-informed and confident about your policy and claims. We truly appreciate you taking the time to share your experience, and we look forward to continuing to serve you with the same level of excellence. Best regards, Kenny "
Profile photo of Raychelle Black

Raychelle Black

September 26, 2024

5  out of  5
rating by Raychelle Black
"Kenny is a great agent! I highly recommend him because of his dedication to his customers."
We responded:
"Raychelle, Thank you for your kind words! We're thrilled to hear that Kenny's dedication made a great impression on you. Your recommendation means a lot to us. Thanks Kenny"
Profile photo of Heather Blackwell

Heather Blackwell

September 24, 2024

5  out of  5
rating by Heather Blackwell
"The whole group is the best. I never have to worry about anything. Always keeping me informed!!"
We responded:
"Thank you Heather! Call us when you need us. We appreciate you. "
Profile photo of L L

L L

September 12, 2024

5  out of  5
rating by L L
"I have had the pleasure of working with Kelly as my auto insurance agent, and I couldn't be more satisfied with her service. Kelly is extremely responsible and has been a tremendous help to me throughout the process. She is always prompt, knowledgeable, and goes above and beyond to ensure that all my insurance needs are met. I highly recommend Kelly to anyone looking for a reliable and professional insurance agent!"
We responded:
"Li, thank you so much for your glowing review of Kenny Smith State Farm Agency! We're thrilled to hear that Dana has provided such outstanding service. Her responsibility, knowledge, and dedication to going above and beyond are exactly what we strive for! Your recommendation means the world to us, and we’re grateful for your support! Thank you Kenny"
Profile photo of David Kelly

David Kelly

September 11, 2024

5  out of  5
rating by David Kelly
"Tia was very very helpful an real nice and help out and answered any an all questions"
We responded:
"David, thank you for your feedback! We're thrilled to hear that Tia went above and beyond to assist you, providing helpful and friendly service while answering all of your questions. Making sure our Good Neighbors feel supported and well-informed is our top priority, and it’s wonderful to know Tia made that happen for you! We appreciate your five-star review and thank you for choosing Kenny Smith State Farm Agency for your insurance needs! Thank you, Kenny, "
Profile photo of Tiffany Nicole

Tiffany Nicole

September 11, 2024

5  out of  5
rating by Tiffany Nicole
"Dana is amazing as well as the rest of the staff! Very friendly and welcoming!"
We responded:
"Tiffany, we're thrilled to hear that Dana and the rest of our team at Kenny Smith State Farm Agency have made such a positive impression with their friendliness and warm welcome! We love assisting our Good Neighbors and appreciate your kind words. Thank you for your five-star review! -Kenny "
Profile photo of Troy Moorhead

Troy Moorhead

September 7, 2024

5  out of  5
rating by Troy Moorhead
"Very knowledgeable very friendly and very nice to speak to"
We responded:
"Troy, thank you for your kind words of Kenny Smith State Farm Agent! We're delighted to hear that you found our team to be knowledgeable, friendly, and a pleasure to speak with. Providing excellent customer service is our top priority, and we're glad it showed in your experience! -Kenny"
Profile photo of Darlonda Williams

Darlonda Williams

September 3, 2024

5  out of  5
rating by Darlonda Williams
"Kiara was very helpful and knew her job and just what she was doing. She took down my information and the time was less than normal. No waiting. She laughed at my jokes & told me she hoped my day got better which it did."
We responded:
"Darlonda, Thank you so much for taking the time to share your experience with the Kenny Smith State Farm Agency! We're thrilled to hear that Kiara was able to assist you efficiently and make your visit a pleasant one. Your kind words about her professionalism and friendly demeanor mean a lot to us. We always strive to provide the best service possible, and it’s wonderful to know that Kiara made a positive impact on your day. We will be sure to pass along your compliments to her. Thank you once again for your feedback. We look forward to serving you again in the future! Best regards, Kenny"
Profile photo of K Miller

K Miller

August 28, 2024

5  out of  5
rating by K Miller
"Tia is very knowledgeable, informative and professional."
We responded:
"K Miller, Thank you for your kind words and for taking the time to share your experience with the Kenny Smith State Farm Agency! We're delighted to hear that Tia was able to assist you with her knowledge, information, and professionalism. We take great pride in our team, and it's always rewarding to hear when our staff makes a positive impact. We'll make sure to pass along your compliments to Tia. Thank you once again for your feedback. We look forward to serving you again soon! Best regards, Kenny"
Profile photo of Evelyn Sherman

Evelyn Sherman

August 23, 2024

5  out of  5
rating by Evelyn Sherman
"Martha was very helpful in providing assistance with my policy needs."
We responded:
"Evelyn, we're thrilled to hear that Martha was able to assist you with you! We take pride in our team's dedication to providing excellent service, and it’s wonderful to know that Martha met your expectations! Thank you so much for your kind words of Kenny Smith State Farm Agency and for being our Good Neighbor! Kenny "
Profile photo of Chuck stout

Chuck stout

August 20, 2024

5  out of  5
rating by Chuck stout
"Being an old timer I called MY State Farm office re: insurance verification card. I downloaded a copy on my phone...however there are times I will leave my cell on the charger. I needed a paper copy for the car. Dana sent me one and even sent me a verification holder to keep it clean and safe. To me that was a special gift that I truly appreciate. Thank you State Farm. With me it's the little things that count."
We responded:
"Hi Chuck, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Dana was able to assist you in obtaining a paper copy of your insurance verification card. It's great to know that Dana went above and beyond by providing you with a holder to keep it safe and clean. At Kenny Smith State Farm Agency, we always strive to provide exceptional service and support to our customers. Your feedback is invaluable to us, and we are grateful that you chose us as your insurance provider. Please don't hesitate to reach out if there's anything else we can assist you with. We're here to help! Thank you again for your kind words. Best regards, Kenny"
Profile photo of Jody Stuart

Jody Stuart

August 17, 2024

5  out of  5
rating by Jody Stuart
"Martha at Kenny Smith State Farm Ins (and all employees there) have been one of the best Ins experiences as far as agents I’ve encountered for many years, if not ever! Unfortunately I’ve had a few claims these last couple of years and picked up new Ins policy also. I do not have one instance they didn’t work immediately to address any and ALL aspects of my issues. They worked endlessly to make my Ins work best for me and my situations! I can’t say enough good things of this agency. I highly recommend them!"
We responded:
"Jody, thank you so much for your glowing review! We’re incredibly grateful for your kind words about Martha and the entire team at Kenny Smith State Farm Agent! It’s our top priority to address every issue promptly and make sure that your insurance works best for you. We appreciate your recommendation and are grateful to have you as our Good Neighbor! -Kenny"
Profile photo of Timothy Reed

Timothy Reed

August 15, 2024

5  out of  5
rating by Timothy Reed
"Kiara IS Absolutely an amazingly helpful and super pleasant and knowledgeable person that gives some of the most outstanding customer service . So appreciate the caring and pleasant help when i call in."
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear that Kiara has been so helpful, pleasant, and knowledgeable in providing outstanding customer service. We truly appreciate your kind words of Kenny Smith State Farm Agent and look forward to continuing to serve you! -Kenny "
Profile photo of Diana Diaz

Diana Diaz

August 15, 2024

5  out of  5
rating by Diana Diaz
"Hello my name Diana Diaz and I would highly recommend Kenny Smith and all the other agents in his office when Kiara Cope sign me up with their insurance she made me feel so comfortable and very quick with paper work and the entire ladies are so nice and helpful I am so glad that I have insurance with farmers insurance and recommend any one that's looking for affordable insurance contact any one of the staff members there and they will help you and the process smooth and quickly thanks Kenny Smith and all his staff members"
We responded:
"Diana, thank you for your kind words and we appreciate your business. Thank you for being a State Farm customer. I will share this with Kiara. Thank you Kenny Smith"
Profile photo of Jovetta Hill

Jovetta Hill

August 13, 2024

5  out of  5
rating by Jovetta Hill
"I have been speaking with Tia about quotes for auto and renters insurance. This was hands down the best experience I have ever had when it comes to insurance coverage. Very thorough and patient. Answered all my questions and walked me through the final documents that I had to digitally sign. Couldn’t ask for better customer service and communication."
We responded:
"Hello Jovetta, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Tia provided you with exceptional service and thorough assistance with your auto and renters insurance quotes. Your kind words about her patience, thoroughness, and excellent communication truly mean a lot to us. At Kenny Smith State Farm Agency, we strive to provide the best possible customer service, and it’s wonderful to know that Tia met your expectations. We will be sure to pass along your compliments to her. If you have any further questions or need additional assistance in the future, please don't hesitate to reach out. We are here to help! Best regards, Kenny "
Profile photo of Judy Powell

Judy Powell

August 12, 2024

5  out of  5
rating by Judy Powell
"Dana, my daughter and I were so pleased and grateful for your knowledge and help when we recently changed our home and car insurance from AAA to State Farm. You helped us understand the best options for our needs for Home, Car, and Supplemental Insurance Coverage. Your kindness, patience and thoughtfulness were really appreciated by both my daughter and me. We look forward to working with you and State Farm. Thank you!! Judy Powell"
We responded:
"Hi Judy, Thank you for your wonderful review! We are delighted to hear that you and your daughter had such a positive experience with Dana while transitioning your home and car insurance from AAA to Kenny Smith State Farm. Dana takes great pride in providing knowledgeable and thoughtful service, and it’s gratifying to know that her kindness, patience, and thoroughness were appreciated. We’re thrilled that she was able to help you understand the best options for your needs and that you feel confident with your new coverage. We look forward to continuing to serve you and your daughter. Should you have any further questions or need assistance in the future, please don’t hesitate to reach out. Thank you for choosing State Farm! Best regards, Kenny Smith, Agent"
Profile photo of Kat Lat

Kat Lat

August 12, 2024

5  out of  5
rating by Kat Lat
"Excellent Service and Peace of Mind! I highly recommend Kenny Smith’s Agency to anyone looking for reliable car insurance with top-notch customer service. I'm confident that my vehicle is in good hands, and I have peace of mind knowing I'm well-protected. Satisfied Customer, Katina Latimer"
We responded:
"Katina, Thank you so much for your kind words and high recommendation of Kenny Smith State Farm Agency! We are thrilled to hear that you are confident in the protection State Farm provides for your vehicle and that our customer service has met your expectations. Your peace of mind is our top priority, and it’s wonderful to know that you feel well-protected with our car insurance. We truly appreciate your trust and support. If you ever have any questions or need further assistance, please don’t hesitate to reach out. Thanks for being a good neighbor. We’re here for you! Best regards, Kenny Smith, Agent"
Profile photo of Jonathan King

Jonathan King

August 9, 2024

5  out of  5
rating by Jonathan King
"The woman named tia is a great person and has wonderful and comforting communication skills I’d definitely recommend coming to State Farm"
We responded:
"Hi Jonathon, Thank you so much for your kind words about Tia! We're thrilled to hear that she provided you with a five-star experience. We truly appreciate you choosing Kenny Smith State Farm Agent for your insurance needs and for being such a valued Good Neighbor. Your recommendation means the world to us! Best regards, Kenny"
Profile photo of heather hanneman

heather hanneman

August 9, 2024

5  out of  5
rating by heather hanneman
"Wonderful service!"
We responded:
"Heather, it is wonderful to hear you received great service from our team at Kenny Smith State Farm Agent! Thank you so much for your kind words and for choosing us for your insurance needs. We look forward to your next visit with us! -Kenny"